Library FAQ

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Q: Where is the library located?
The library is located in the Eagle Mountain City Office building at 1650 E. Stagecoach Run, in Eagle Mountain City Center.  Directions

Q: Do I need a library card to check out materials?
Yes, a library card is required to be present in order to check out items.

Q: How many items can I check out and for how long?
Adult cards can check out 30 items, teens - 15 items, and children - 10 items.  Books and Audio books are checked out for 21 days (3 weeks) and DVD's are checked out for 7 days (1 week).  There are a maximum of 5 DVD's per family checked out at a time.

Q: How can I renew my items?
You may call the library at (801) 789-6623 to renew or go online to our Online Catalog.  You will need your library card and pin number to log in.  Your pin number may be written on the back of your library card.  All items may be renewed as long as there is no one waiting for the item.  

Q: Can I search for items at home?
Yes, go to our Online Catalog.  You can search for items in our library from home.  If you have any questions about the status of an item, please call us at (801) 789-6623.

Q: Do you have an outside book return?
Yes, our book return is located on the west side of the city building just north of the library main entrance.  It is located in the wall near the sidewalk.  The book return is open 24/7.  

Q: How much are fines?
Fines for books are $.10 per day/per item.  For Audio books & DVD's the fines are $.50 per day/per item.  There is a one-day grace period but if items are not returned by the end of the grace period, fines will accrue from the date the items were due.

Q: Do you accept donations?
Yes, we do accept donations.  Please read our Gifts & Donation Policy here: Gifts & Donation Policy

Q: Can I use my debit/credit card to pay fines/fees?
Yes, we can accept debit and credit card payments in the library and over the telephone.  

Q: Can I send/receive a fax or make copies at the library?
Yes, we have black and white and color printing from the computers.  Our copy machine will make black and white copies.  Color copies are $.25 per page and black and white copies are $.10 per page.
Faxes can be sent or received for $1.00 in increments of 10 pages.  We now offer scanning services as well.  Again, $1.00 in increments of 10 pages.

Q: Do you have public computers and do you offer WI-fi?
Yes, we have 12 internet computers for public use.  They offer Microsoft Office programs.  We also have free WI-fi, a study desk, a meeting table, and have plenty of outlets for laptop users.

Q: Can I check out items at another Utah County library with my library card?
Yes you can.  Eagle Mountain Public Library is part of a consortium with Lehi Library, American Fork Library, Pleasant Grove Library, Highland Library and now Saratoga Springs Library.  The North Utah County Library Cooperative (NUCLC) allows residents to utilize these libraries as long as your library card is in good standing in Eagle Mountain.  Ask a librarian for more details.

Q: I brought my DVD(s) home and they have red locks on them.  What is it?
All of our DVD's are locked to prevent theft/loss or damage.  You can bring the DVD's back to the library with your checkout receipt and we will be happy to open them for you.  Please do not try to open them yourself as it will break the case and we will have to charge for damages.

Q: Which holidays will the library closed?
The library closes for all state and federal holidays including, but not limited to, New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Pioneer Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving & Christmas.  Please check the library calendar for the current years closures.